1. Register a seller account
- Go to Become a seller.
- If you already have a buyer account, choose that option and log in.
- If not, create a new account (username, password, phone OTP, email).
- Select seller type: Business (registered company) or Individual.
- Seller type cannot be changed after submission. Completing this step creates your seller login — you can continue later from Seller Hub.
2. Submit qualification information
Business: company name, address, registration no., tax PIN, company certificate, PIN certificate, plus director/owner (CR12) ID and CR12 document.
Individual: name, address, ID front/back, tax PIN + certificate.
Accept the seller agreement and terms before continuing.
3. Settlement information
Bank method, currency, account details, bank proof document, optional M-Pesa. Going back without saving discards the current step.
4. Create a store
Store name (max 30), logo, marketplace, VAT status, notification contacts. Individual sellers: one store. Business sellers: multi-store support can be enabled after approval.
5. Review & approval
Jamii-Shop Kenya typically reviews within 1–3 working days. If rejected, log in and edit, then resubmit. Buyer-facing pages never show your seller identity — communication stays on Jamii-Shop Kenya messenger and email.